Shipping Policy

Last updated: February 28, 2026

Please review our shipping policy carefully to understand our processes and timelines.

1. Shipping Destinations

We offer domestic (India) shipping only as of now.

2. Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Processing time may be longer during:

Peak seasons and holidays
High-volume sales periods
Custom or special orders requiring authentication

You will receive a confirmation email once your order has been processed and shipped, including tracking information when available.

3. Shipping Methods and Delivery Times

Domestic Shipping (India)

Standard Shipping: 7-10 business days

Note: Delivery times are estimates and may vary due to local postal service delays, or other factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

Package weight and dimensions
Selected shipping method
Order value

We may offer free shipping promotions from time to time. Check our homepage for current offers.

5. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the carrier's website. Please allow 24-48 hours for tracking information to update after shipment.

6. Lost or Damaged Packages

Lost Packages

If your package appears to be lost:

Contact us immediately if tracking shows no movement for 10+ business days
We will work with the carrier to locate your package
If the package cannot be located, we will file a claim and arrange for a replacement or refund

Damaged Packages

If your package arrives damaged:

Take photos of the packaging and damaged items immediately
Contact us within 48 hours of delivery
Do not discard the packaging until the claim is resolved
We will work with you to file a claim and arrange for replacement or refund

7. Incorrect Address

Please ensure your shipping address is accurate and complete:

We are not responsible for orders shipped to incorrect addresses provided by the customer
If you need to change your address after placing an order, contact us immediately
Address changes may not be possible once the order has shipped
Additional fees may apply for address corrections or package rerouting

8. Undeliverable Packages

If a package is returned to us as undeliverable:

We will contact you to arrange reshipment
Additional shipping fees will apply for reshipment
If you choose not to have the package reshipped, we will issue a refund minus original shipping costs and a restocking fee

9. Contact Us

For questions about shipping or to track your order, please contact us through our Contact page with your order number.